Respect The(ir) Process

Respect The(ir) Process

The creative process: organic, nonlinear, unpredictable and very distinct to each person. Are you respecting that process? Providing a safe space for ideas to blossom? I’ll never forget an executive from another department demanding on-the-spot ideas when I was the...
Credit Union Crisis Communication Lessons Learned

Credit Union Crisis Communication Lessons Learned

On April 27, 2011 a record number of tornadoes swept through north Alabama, including an EF-5 tornado. 74 people lost their lives. Homes, businesses, and other structures were destroyed including many electrical transmission towers. Most of the Huntsville metro area...