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Credit Union Crisis Communication Lessons Learned: Clear and Constant

Credit Union Crisis Communication Lessons Learned: Clear and Constant

by Jackie Brown | Branding, Marketing

It’s human nature to crave information during a time of uncertainty. As emotions and tensions are at the surface, people tend to misinterpret messages. During our crisis (see this article for the back story) we kept the messages very simple, repeated them often...
Credit Union Crisis Communication Lessons Learned

Credit Union Crisis Communication Lessons Learned

by Jackie Brown | Branding, Marketing

On April 27, 2011 a record number of tornadoes swept through north Alabama, including an EF-5 tornado. 74 people lost their lives. Homes, businesses, and other structures were destroyed including many electrical transmission towers. Most of the Huntsville metro area...
Do You Have What It Takes To Be Creative?

Do You Have What It Takes To Be Creative?

by Jackie Brown | Advertising, Branding, Copywriting, Design, Marketing

I’m a junkie for learning, especially when it comes to how people create. So when the opportunity came up to hear from best-selling author Greg Iles, I jumped at the chance. He’s written 18 books, including the popular Natchez Burning trilogy. One of my favorites of...
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Jackie Brown

Jackie Brown

Exploring how curiosity and creativity can bring clarity to communications.

Have you seen these articles yet?

  • Respect The(ir) Process
  • The Courage To Be Creative
  • Can We Be Creative Amid Chaos?
  • 5 Tips For Being Creative Under Stress
  • Trust: Antidote for a Crisis

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Athens, Alabama USA

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